South Bend Receives Silver Certification for Data-Driven Governance

Published Tuesday, June 30, 2020

The City of South Bend was awarded a certification which recognizes leading cities for their use of data to improve government services for residents.

South Bend is one of 24 cities that received a certification from Bloomberg Philanthropies What Works Cities initiative – a philanthropic effort to enhance the use of data and evidence in the public sector – and one of 16 to be awarded the Silver Certification. It is also the smallest city in the U.S. to be given this distinction to date.

“I’m proud of our city team and glad they are being recognized nationally for their commitment to our residents and continuous service improvement,” said Mayor James Mueller.

“South Bend is joining a class of heavyweight cities, and I look forward to finding more innovative solutions that empower all of our residents to thrive.”

The City was recognized for the work of the Department of Innovation & Technology to use data and technology to improve government services, increase transparency, evaluate programs, and benchmark important performance indicators.

“South Bend’s Silver Certification proves that even small cities can do big things.” said Denise Linn Riedl, Chief Innovation Officer. “Since it was created, our Innovation & Technology Department has had the honor to work with government teams from Fire to Parks to Finance – supporting each one as they strive for transparency and excellence. I’m pleased to see the City’s collective work recognized in this way.”

The City’s participation in the What Works City program has helped city staff connect with technical experts around the world to develop new platforms and improve services.

Find out more about the projects which helped the City earn its certification by clicking here.